Transcript ¶

class Transcript(TypedDict, closed=True):
    id: NotRequired["capo_connect_contact_lens.types.transcript_id.TranscriptId"]
    """<p>The identifier of the transcript.</p>"""
    participant_id: NotRequired[
        "capo_connect_contact_lens.types.participant_id.ParticipantId"
    ]
    """<p>The identifier of the participant. Valid values are CUSTOMER or AGENT.</p>"""
    participant_role: NotRequired[
        "capo_connect_contact_lens.types.participant_role.ParticipantRole"
    ]
    """<p>The role of participant. For example, is it a customer, agent, or system.</p>"""
    content: NotRequired[
        "capo_connect_contact_lens.types.transcript_content.TranscriptContent"
    ]
    """<p>The content of the transcript.</p>"""
    begin_offset_millis: NotRequired[
        "capo_connect_contact_lens.types.offset_millis.OffsetMillis"
    ]
    """<p>The beginning offset in the contact for this transcript.</p>"""
    end_offset_millis: NotRequired[
        "capo_connect_contact_lens.types.offset_millis.OffsetMillis"
    ]
    """<p>The end offset in the contact for this transcript.</p>"""
    sentiment: NotRequired[
        "capo_connect_contact_lens.types.sentiment_value.SentimentValue"
    ]
    """<p>The sentiment detected for this piece of transcript.</p>"""
    issues_detected: NotRequired[
        "capo_connect_contact_lens.types.issues_detected.IssuesDetected"
    ]
    """<p>List of positions where issues were detected on the transcript.</p>"""