CaseSlaConfiguration
¶
Source code in docs_src/capo_connect/types/case_sla_configuration.py
field_id
instance-attribute
¶
field_id: NotRequired[FieldValueId]
Unique identifier of a Case field.
target_field_values
instance-attribute
¶
target_field_values: NotRequired[SlaFieldValueUnionList]
Represents a list of target field values for the fieldId specified in CaseSlaConfiguration. The SLA is considered met if any one of these target field values matches the actual field value.
target_sla_minutes
instance-attribute
¶
target_sla_minutes: TargetSlaMinutes
Target duration in minutes within which an SLA should be completed.