CreateUserRequest
¶
Source code in docs_src/capo_connect/types/create_user_request.py
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after_contact_work_configs
instance-attribute
¶
after_contact_work_configs: NotRequired[AfterContactWorkConfigs]
The list of after contact work (ACW) timeout configuration settings for each channel.
auto_accept_configs
instance-attribute
¶
auto_accept_configs: NotRequired[AutoAcceptConfigs]
The list of auto-accept configuration settings for each channel.
directory_user_id
instance-attribute
¶
directory_user_id: NotRequired[DirectoryUserId]
The identifier of the user account in the directory used for identity management. If Connect Customer cannot access the directory, you can specify this identifier to authenticate users. If you include the identifier, we assume that Connect Customer cannot access the directory. Otherwise, the identity information is used to authenticate users from your directory.
This parameter is required if you are using an existing directory for identity management in Connect Customer when Connect Customer cannot access your directory to authenticate users. If you are using SAML for identity management and include this parameter, an error is returned.
hierarchy_group_id
instance-attribute
¶
hierarchy_group_id: NotRequired[HierarchyGroupId]
The identifier of the hierarchy group for the user.
identity_info
instance-attribute
¶
identity_info: NotRequired[UserIdentityInfo]
The information about the identity of the user.
instance_id
instance-attribute
¶
instance_id: InstanceId
The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
password
instance-attribute
¶
password: NotRequired[Password]
The password for the user account. A password is required if you are using Connect Customer for identity management. Otherwise, it is an error to include a password.
persistent_connection_configs
instance-attribute
¶
persistent_connection_configs: NotRequired[PersistentConnectionConfigs]
The list of persistent connection configuration settings for each channel.
phone_config
instance-attribute
¶
phone_config: NotRequired[UserPhoneConfig]
The phone settings for the user. This parameter is optional. If not provided, the user can be configured using channel-specific parameters such as AutoAcceptConfigs, AfterContactWorkConfigs, PhoneNumberConfigs, PersistentConnectionConfigs, and VoiceEnhancementConfigs.
phone_number_configs
instance-attribute
¶
phone_number_configs: NotRequired[PhoneNumberConfigs]
The list of phone number configuration settings for each channel.
routing_profile_id
instance-attribute
¶
routing_profile_id: RoutingProfileId
The identifier of the routing profile for the user.
security_profile_ids
instance-attribute
¶
security_profile_ids: SecurityProfileIds
The identifier of the security profile for the user.
tags
instance-attribute
¶
tags: NotRequired[TagMap]
The tags used to organize, track, or control access for this resource. For example, { "Tags": {"key1":"value1", "key2":"value2"} }.
username
instance-attribute
¶
username: AgentUsername
The user name for the account. For instances not using SAML for identity management, the user name can include up to 20 characters. If you are using SAML for identity management, the user name can include up to 64 characters from [a-zA-Z0-9_-.\@]+.
Username can include @ only if used in an email format. For example:
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Correct: testuser
-
Correct: [email protected]
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Incorrect: testuser@example
voice_enhancement_configs
instance-attribute
¶
voice_enhancement_configs: NotRequired[VoiceEnhancementConfigs]
The list of voice enhancement configuration settings for each channel.