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EvaluationFormMetricConfiguration

Source code in docs_src/capo_connect/types/evaluation_form_metric_configuration.py
class EvaluationFormMetricConfiguration(TypedDict, closed=True):
    metric_type: (
        "capo_connect.types.evaluation_form_metric_type.EvaluationFormMetricType"
    )
    """<p>The type of metric. Currently, only <code>BUSINESS_OUTCOME</code> is supported.</p>"""
    metric_name: (
        "capo_connect.types.evaluation_form_metric_name.EvaluationFormMetricName"
    )
    """<p>The name of the metric. Valid values are:</p> <ul> <li> <p> <code>SALE_SUCCESS</code> – Sale success.</p> </li> <li> <p> <code>CSAT</code> – Customer satisfaction.</p> </li> <li> <p> <code>CHURN_PROPENSITY</code> – Churn propensity.</p> </li> <li> <p> <code>SELF_SERVICE_SUCCESS</code> – Self-service success.</p> </li> <li> <p> <code>PARTIAL_SELF_SERVICE_SUCCESS</code> – Partial self-service success.</p> </li> </ul>"""

metric_name instance-attribute

The name of the metric. Valid values are:

  • SALE_SUCCESS – Sale success.

  • CSAT – Customer satisfaction.

  • CHURN_PROPENSITY – Churn propensity.

  • SELF_SERVICE_SUCCESS – Self-service success.

  • PARTIAL_SELF_SERVICE_SUCCESS – Partial self-service success.

metric_type instance-attribute

The type of metric. Currently, only BUSINESS_OUTCOME is supported.