EvaluationFormMetricConfiguration
¶
Source code in docs_src/capo_connect/types/evaluation_form_metric_configuration.py
metric_name
instance-attribute
¶
metric_name: EvaluationFormMetricName
The name of the metric. Valid values are:
-
SALE_SUCCESS– Sale success. -
CSAT– Customer satisfaction. -
CHURN_PROPENSITY– Churn propensity. -
SELF_SERVICE_SUCCESS– Self-service success. -
PARTIAL_SELF_SERVICE_SUCCESS– Partial self-service success.
metric_type
instance-attribute
¶
metric_type: EvaluationFormMetricType
The type of metric. Currently, only BUSINESS_OUTCOME is supported.