GetContactMetricsRequest
¶
Source code in docs_src/capo_connect/types/get_contact_metrics_request.py
contact_id
instance-attribute
¶
contact_id: InstanceIdOrArn
The identifier of the contact in this instance of Connect Customer.
instance_id
instance-attribute
¶
instance_id: InstanceIdOrArn
The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
metrics
instance-attribute
¶
metrics: ContactMetrics
A list of contact level metrics to retrieve.Supported metrics include POSITION_IN_QUEUE (the contact's current position in the queue) and ESTIMATED_WAIT_TIME (the predicted time in seconds until the contact is connected to an agent)