GetContactMetricsResponse
¶
Source code in docs_src/capo_connect/types/get_contact_metrics_response.py
arn
instance-attribute
¶
arn: NotRequired[ARN]
The ARN of the contact for which metrics were retrieved.
id
instance-attribute
¶
id: NotRequired[ContactId]
The unique identifier of the contact for which metrics were retrieved. This matches the ContactId provided in the request.
metric_results
instance-attribute
¶
metric_results: NotRequired[ContactMetricResults]
A list of metric results containing the calculated values for each requested metric. Each result includes the metric name and its corresponding value. For example, POSITION_IN_QUEUE returns a numeric value representing the contact's position in queue, and ESTIMATED_WAIT_TIME returns the predicted wait time in seconds.