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RoutingCriteriaInput

Used by
Source code in docs_src/capo_connect/types/routing_criteria_input.py 
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class RoutingCriteriaInput(TypedDict, closed=True):
    steps: NotRequired[
        "capo_connect.types.routing_criteria_input_steps.RoutingCriteriaInputSteps"
    ]
    """<p>When Connect Customer does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.</p>"""

steps instance-attribute 

steps: NotRequired[RoutingCriteriaInputSteps]

When Connect Customer does not find an available agent meeting the requirements in a step for a given step duration, the routing criteria will move on to the next step sequentially until a join is completed with an agent. When all steps are exhausted, the contact will be offered to any agent in the queue.