RoutingProfileQueueConfig
¶
Source code in docs_src/capo_connect/types/routing_profile_queue_config.py
delay
instance-attribute
¶
delay: Delay
The delay, in seconds, a contact should be in the queue before they are routed to an available agent. For more information, see Queues: priority and delay in the Connect Customer Administrator Guide.
priority
instance-attribute
¶
priority: Priority
The order in which contacts are to be handled for the queue. For more information, see Queues: priority and delay.
queue_reference
instance-attribute
¶
queue_reference: RoutingProfileQueueReference
Contains information about a queue resource.