RuleAction ¶

class RuleAction(TypedDict, closed=True):
    action_type: "capo_connect.types.action_type.ActionType"
    """<p>The type of action that creates a rule.</p>"""
    task_action: NotRequired[
        "capo_connect.types.task_action_definition.TaskActionDefinition"
    ]
    """<p>Information about the task action. This field is required if <code>TriggerEventSource</code> is one of the following values: <code>OnZendeskTicketCreate</code> | <code>OnZendeskTicketStatusUpdate</code> | <code>OnSalesforceCaseCreate</code> </p>"""
    event_bridge_action: NotRequired[
        "capo_connect.types.event_bridge_action_definition.EventBridgeActionDefinition"
    ]
    """<p>Information about the EventBridge action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnPostCallAnalysisAvailable</code> | <code>OnRealTimeCallAnalysisAvailable</code> | <code>OnRealTimeChatAnalysisAvailable</code> | <code>OnPostChatAnalysisAvailable</code> | <code>OnContactEvaluationSubmit</code> | <code>OnMetricDataUpdate</code> </p>"""
    assign_contact_category_action: NotRequired[
        "capo_connect.types.assign_contact_category_action_definition.AssignContactCategoryActionDefinition"
    ]
    """<p>Information about the contact category action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnPostCallAnalysisAvailable</code> | <code>OnRealTimeCallAnalysisAvailable</code> | <code>OnRealTimeChatAnalysisAvailable</code> | <code>OnPostChatAnalysisAvailable</code> | <code>OnZendeskTicketCreate</code> | <code>OnZendeskTicketStatusUpdate</code> | <code>OnSalesforceCaseCreate</code> </p>"""
    send_notification_action: NotRequired[
        "capo_connect.types.send_notification_action_definition.SendNotificationActionDefinition"
    ]
    """<p>Information about the send notification action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnPostCallAnalysisAvailable</code> | <code>OnRealTimeCallAnalysisAvailable</code> | <code>OnRealTimeChatAnalysisAvailable</code> | <code>OnPostChatAnalysisAvailable</code> | <code>OnContactEvaluationSubmit</code> | <code>OnMetricDataUpdate</code> </p>"""
    create_case_action: NotRequired[
        "capo_connect.types.create_case_action_definition.CreateCaseActionDefinition"
    ]
    """<p>Information about the create case action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnPostCallAnalysisAvailable</code> | <code>OnPostChatAnalysisAvailable</code>.</p>"""
    update_case_action: NotRequired[
        "capo_connect.types.update_case_action_definition.UpdateCaseActionDefinition"
    ]
    """<p>Information about the update case action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnCaseCreate</code> | <code>OnCaseUpdate</code>.</p>"""
    assign_sla_action: NotRequired[
        "capo_connect.types.assign_sla_action_definition.AssignSlaActionDefinition"
    ]
    """<p>Information about the assign SLA action.</p>"""
    end_associated_tasks_action: NotRequired[
        "capo_connect.types.end_associated_tasks_action_definition.EndAssociatedTasksActionDefinition"
    ]
    """<p>Information about the end associated tasks action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnCaseUpdate</code>.</p>"""
    submit_auto_evaluation_action: NotRequired[
        "capo_connect.types.submit_auto_evaluation_action_definition.SubmitAutoEvaluationActionDefinition"
    ]
    """<p>Information about the submit automated evaluation action.</p>"""
    extract_information_action: NotRequired[
        "capo_connect.types.extract_information_action_definition.ExtractInformationActionDefinition"
    ]
    """<p>Information about the extract information action.</p>"""
    send_in_app_notification_action: NotRequired[
        "capo_connect.types.send_in_app_notification_action_definition.SendInAppNotificationActionDefinition"
    ]
    """<p>Information about the send in-app notification action.</p> <p>Supported only for <code>TriggerEventSource</code> values: <code>OnPostCallAnalysisAvailable</code> | <code>OnRealTimeCallAnalysisAvailable</code> | <code>OnRealTimeChatAnalysisAvailable</code> | <code>OnPostChatAnalysisAvailable</code> | <code>OnAfterCallWorkAvailable</code> | <code>OnAfterChatWorkAvailable</code> | <code>OnEmailAnalysisAvailable</code> | <code>OnContactEvaluationSubmit</code> | <code>OnCaseCreate</code> | <code>OnCaseUpdate</code> | <code>OnSlaBreach</code> | <code>OnSchedulePublish</code> | <code>OnScheduleUpdate</code> | <code>OnScheduleTimeOffRequestActivity</code> </p>"""