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UpdateContactAttributesRequest

Source code in docs_src/capo_connect/types/update_contact_attributes_request.py 
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class UpdateContactAttributesRequest(TypedDict, closed=True):
    initial_contact_id: "capo_connect.types.contact_id.ContactId"
    """<p>The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.</p>"""
    instance_id: "capo_connect.types.instance_id.InstanceId"
    """<p>The identifier of the Connect Customer instance. You can <a href="https://docs.aws.amazon.com/connect/latest/adminguide/find-instance-arn.html">find the instance ID</a> in the Amazon Resource Name (ARN) of the instance.</p>"""
    attributes: "capo_connect.types.attributes.Attributes"
    """<p>The Connect Customer attributes. These attributes can be accessed in flows just like any other contact attributes.</p> <p>You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.</p> <p>In the <a href="https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html">Set contact attributes</a> block, when the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:</p> <ul> <li> <p>Remove unnecessary attributes by setting their values to empty.</p> </li> <li> <p>If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see <a href="https://docs.aws.amazon.com/connect/latest/adminguide/set-contact-attributes.html">Flow block: Set contact attributes</a> in the <i>Connect Customer Administrator Guide</i>. </p> </li> </ul>"""

attributes instance-attribute 

attributes: Attributes

The Connect Customer attributes. These attributes can be accessed in flows just like any other contact attributes.

You can have up to 32,768 UTF-8 bytes across all attributes for a contact. Attribute keys can include only alphanumeric, dash, and underscore characters.

In the Set contact attributes block, when the attributes for a contact exceed 32 KB, the contact is routed down the Error branch of the flow. As a mitigation, consider the following options:

  • Remove unnecessary attributes by setting their values to empty.

  • If the attributes are only used in one flow and don't need to be referred to outside of that flow (for example, by a Lambda or another flow), then use flow attributes. This way you aren't needlessly persisting the 32 KB of information from one flow to another. For more information, see Flow block: Set contact attributes in the Connect Customer Administrator Guide.

initial_contact_id instance-attribute 

initial_contact_id: ContactId

The identifier of the contact. This is the identifier of the contact associated with the first interaction with the contact center.

instance_id instance-attribute 

instance_id: InstanceId

The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.