UpdateRoutingProfileConcurrencyRequest
¶
Source code in docs_src/capo_connect/types/update_routing_profile_concurrency_request.py
instance_id
instance-attribute
¶
instance_id: InstanceId
The identifier of the Connect Customer instance. You can find the instance ID in the Amazon Resource Name (ARN) of the instance.
media_concurrencies
instance-attribute
¶
media_concurrencies: MediaConcurrencies
The channels that agents can handle in the Contact Control Panel (CCP).
routing_profile_id
instance-attribute
¶
routing_profile_id: RoutingProfileId
The identifier of the routing profile.