QuickResponseData
¶
Source code in docs_src/capo_qconnect/types/quick_response_data.py
channels
instance-attribute
¶
channels: NotRequired[Channels]
The Connect Customer contact channels this quick response applies to. The supported contact channel types include Chat.
content_type
instance-attribute
¶
content_type: QuickResponseType
The media type of the quick response content.
-
Use
application/x.quickresponse;format=plainfor quick response written in plain text. -
Use
application/x.quickresponse;format=markdownfor quick response written in richtext.
contents
instance-attribute
¶
contents: NotRequired[QuickResponseContents]
The contents of the quick response.
created_time
instance-attribute
¶
created_time: datetime
The timestamp when the quick response was created.
description
instance-attribute
¶
description: NotRequired[QuickResponseDescription]
The description of the quick response.
grouping_configuration
instance-attribute
¶
grouping_configuration: NotRequired[GroupingConfiguration]
The configuration information of the user groups that the quick response is accessible to.
knowledge_base_arn
instance-attribute
¶
knowledge_base_arn: Arn
The Amazon Resource Name (ARN) of the knowledge base.
knowledge_base_id
instance-attribute
¶
knowledge_base_id: Uuid
The identifier of the knowledge base. Can be either the ID or the ARN. URLs cannot contain the ARN.
language
instance-attribute
¶
language: NotRequired[LanguageCode]
The language code value for the language in which the quick response is written. The supported language codes include de_DE, en_US, es_ES, fr_FR, id_ID, it_IT, ja_JP, ko_KR, pt_BR, zh_CN, zh_TW
last_modified_by
instance-attribute
¶
last_modified_by: NotRequired[GenericArn]
The Amazon Resource Name (ARN) of the user who last updated the quick response data.
last_modified_time
instance-attribute
¶
last_modified_time: datetime
The timestamp when the quick response data was last modified.
quick_response_arn
instance-attribute
¶
quick_response_arn: Arn
The Amazon Resource Name (ARN) of the quick response.
quick_response_id
instance-attribute
¶
quick_response_id: Uuid
The identifier of the quick response.
shortcut_key
instance-attribute
¶
shortcut_key: NotRequired[ShortCutKey]
The shortcut key of the quick response. The value should be unique across the knowledge base.