QuickResponseSummary
¶
Source code in docs_src/capo_wisdom/types/quick_response_summary.py
channels
instance-attribute
¶
channels: NotRequired[Channels]
The Amazon Connect contact channels this quick response applies to. The supported contact channel types include Chat.
content_type
instance-attribute
¶
content_type: QuickResponseType
The media type of the quick response content.
-
Use
application/x.quickresponse;format=plainfor quick response written in plain text. -
Use
application/x.quickresponse;format=markdownfor quick response written in richtext.
created_time
instance-attribute
¶
created_time: datetime
The timestamp when the quick response was created.
description
instance-attribute
¶
description: NotRequired[QuickResponseDescription]
The description of the quick response.
knowledge_base_arn
instance-attribute
¶
knowledge_base_arn: Arn
The Amazon Resource Name (ARN) of the knowledge base.
knowledge_base_id
instance-attribute
¶
knowledge_base_id: Uuid
The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it.
last_modified_by
instance-attribute
¶
last_modified_by: NotRequired[GenericArn]
The Amazon Resource Name (ARN) of the user who last updated the quick response data.
last_modified_time
instance-attribute
¶
last_modified_time: datetime
The timestamp when the quick response summary was last modified.
quick_response_arn
instance-attribute
¶
quick_response_arn: Arn
The Amazon Resource Name (ARN) of the quick response.