Skip to content

ChatMetrics

Source code in docs_src/capo_connect/types/chat_metrics.py 
12
13
14
15
16
17
18
19
20
21
22
23
24
class ChatMetrics(TypedDict, closed=True):
    chat_contact_metrics: NotRequired[
        "capo_connect.types.chat_contact_metrics.ChatContactMetrics"
    ]
    """<p>Information about the overall participant interactions at the contact level.</p>"""
    agent_metrics: NotRequired[
        "capo_connect.types.participant_metrics.ParticipantMetrics"
    ]
    """<p>Information about agent interactions in a contact.</p>"""
    customer_metrics: NotRequired[
        "capo_connect.types.participant_metrics.ParticipantMetrics"
    ]
    """<p>Information about customer interactions in a contact.</p>"""

agent_metrics instance-attribute 

agent_metrics: NotRequired[ParticipantMetrics]

Information about agent interactions in a contact.

chat_contact_metrics instance-attribute 

chat_contact_metrics: NotRequired[ChatContactMetrics]

Information about the overall participant interactions at the contact level.

customer_metrics instance-attribute 

customer_metrics: NotRequired[ParticipantMetrics]

Information about customer interactions in a contact.