resolve_case
async
¶
resolve_case(
*,
config_overrides: Optional[AsyncSupportClientConfig] = None,
case_id: Optional[CaseId] = None,
dry_run: Optional[NullableBooleanType] = None,
) -> ResolveCaseResponse
Resolves a support case. This operation takes a caseId and returns the initial and final state of the case.
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You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.
-
If you call the Amazon Web Services Support API from an account that doesn't have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan, the
SubscriptionRequiredExceptionerror message appears. For information about changing your support plan, see Amazon Web Services Support.
Parameters:
-
case_id(Optional[CaseId], default:None) –The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-12345678910-exen-2025-c4c1d2bf33c5cf47
-
dry_run(Optional[NullableBooleanType], default:None) –Specifies whether to validate the request without actually resolving the case. When set to
true, the request is validated but the case isn't resolved, and the operation returns aDryRunOperationException. When omitted or set tofalse, the request runs normally.
Raises:
-
CaseIdNotFound–The requested
caseIdcouldn't be located. -
DryRunOperationException–The request was valid, but the operation wasn't performed because
dryRunwas set totrue. -
InternalServerError–An internal server error occurred.
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UnknownServiceError–The service returned an error code this client does not model.