describe_severity_levels
¶
describe_severity_levels(
*,
config_overrides: Optional[SupportClientConfig] = None,
language: Optional[Language] = None,
dry_run: Optional[NullableBooleanType] = None,
) -> DescribeSeverityLevelsResponse
Returns the list of severity levels that you can assign to a support case. The severity level for a case is also a field in the CaseDetails data type that you include for a CreateCase request.
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You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.
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If you call the Amazon Web Services Support API from an account that doesn't have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan, the
SubscriptionRequiredExceptionerror message appears. For information about changing your support plan, see Amazon Web Services Support.
Parameters:
-
language(Optional[Language], default:None) –The language in which Amazon Web Services Support handles the case. Amazon Web Services Support currently supports Chinese (“zh”), English ("en"), Japanese ("ja") , Chinese ("zh"), Spanish ("es"), Portuguese ("pt"), French ("fr"), Korean (“ko”), and Turkish ("tr"). You must specify the ISO 639-1 code for the
languageparameter if you want support in that language. -
dry_run(Optional[NullableBooleanType], default:None) –Specifies whether to validate the request without actually returning severity levels. When set to
true, the request is validated but no severity levels are returned, and the operation returns aDryRunOperationException. When omitted or set tofalse, the request runs normally.
Raises:
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DryRunOperationException–The request was valid, but the operation wasn't performed because
dryRunwas set totrue. -
InternalServerError–An internal server error occurred.
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UnknownServiceError–The service returned an error code this client does not model.