resolve_case ¶

def resolve_case(
    self,
    *,
    config_overrides: Optional[SupportClientConfig] = None,
    case_id: Optional["capo_support.types.case_id.CaseId"] = None,
    dry_run: Optional[
        "capo_support.types.nullable_boolean_type.NullableBooleanType"
    ] = None,
) -> "capo_support.types.resolve_case_response.ResolveCaseResponse":
    """<p>Resolves a support case. This operation takes a <code>caseId</code> and returns the initial and final state of the case.</p> <note> <ul> <li> <p>You must have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan to use the Amazon Web Services Support API. If you're in an Amazon Web Services Region that doesn't offer one of these Amazon Web Services Support plans, or if you haven't transitioned to one of these plans, you can use the Amazon Web Services Support API with a Business, Enterprise On-Ramp, or Enterprise Support plan.</p> </li> <li> <p>If you call the Amazon Web Services Support API from an account that doesn't have an Amazon Web Services Business Support+, Amazon Web Services Enterprise Support, or Amazon Web Services Unified Operations plan, the <code>SubscriptionRequiredException</code> error message appears. For information about changing your support plan, see <a href="http://aws.amazon.com/premiumsupport/">Amazon Web Services Support</a>.</p> </li> </ul> </note>

    Args:
        case_id: <p>The support case ID requested or returned in the call. The case ID is an alphanumeric string formatted as shown in this example: case-<i>12345678910-exen-2025-c4c1d2bf33c5cf47</i> </p>
        dry_run: <p>Specifies whether to validate the request without actually resolving the case. When set to <code>true</code>, the request is validated but the case isn't resolved, and the operation returns a <code>DryRunOperationException</code>. When omitted or set to <code>false</code>, the request runs normally.</p>

    Raises:
        capo_support.errors.case_id_not_found.CaseIdNotFound: <p>The requested <code>caseId</code> couldn't be located.</p>
        capo_support.errors.dry_run_operation_exception.DryRunOperationException: <p>The request was valid, but the operation wasn't performed because <code>dryRun</code> was set to <code>true</code>.</p>
        capo_support.errors.internal_server_error.InternalServerError: <p>An internal server error occurred.</p>
        capo_support.errors.UnknownServiceError: The service returned an error code this client does not model.
    """

    def _handler(
        req: "OperationRequest[capo_support.types.resolve_case_request.ResolveCaseRequest]",
    ) -> OperationResponse[
        "capo_support.types.resolve_case_response.ResolveCaseResponse"
    ]:
        import capo_support._operations.aws_support_20130415.resolve_case

        output, http_response = (
            capo_support._operations.aws_support_20130415.resolve_case.resolve_case(
                req.options, req.input
            )
        )
        return OperationResponse(output=output, response=http_response)

    interceptors_, options_ = self.operation_options(
        config_overrides, OperationLogging("ResolveCase")
    )
    input_: capo_support.types.resolve_case_request.ResolveCaseRequest = {}
    if case_id is not None:
        input_["case_id"] = case_id
    if dry_run is not None:
        input_["dry_run"] = dry_run

    response = execute_pipeline(
        OperationRequest(input=input_, options=options_),
        handler=_handler,
        interceptors=list(interceptors_),
    )
    response.response.close()
    return response.output